Courtesy translation. This English version is provided for convenience only. The legally binding version is the Polish one at /regulamin-audytu-ai/. If the two versions differ, the Polish text prevails.
Important: this service is for businesses and covers the visibility of a company, brand, or professional practice.
1. Service provider
The service provider is Flamin Joe Studio Dominika Kasprzyk, Polish tax ID (NIP) 5792303226, business registry number (REGON) 542803647, email: hej@flaminjoe.studio, phone +48 515 548 292.
2. Scope of the service
In both packages we assess 39 criteria across 6 sections: access to the site; a clear picture of the business and its offer; the quality and credibility of the content; how easily AI can use the content; the brand’s credibility off-site; and results across four AI systems. Competitors are compared throughout the audit — they are not a separate scored section. On the sales page we present the scope as 7 cards, because the seventh card is not an additional scored section — it summarizes the score and the order of changes.
In both packages the client receives a full PDF report with a score out of 100, the evidence, priorities, an initial plan for the first 30 days, and at least 5 changes described step by step. We don’t hide findings that are unfavorable to the client — we explain what they mean and how to fix them.
The “AI Visibility Audit: Report + Implementation Plan” package additionally includes a 45-minute call, during which we adapt the plan to your team and assign responsibilities and deadlines, plus an updated plan and one re-measurement. The package name does not mean the cheaper “AI Visibility Audit: Report” comes without an initial plan.
Neither package includes making changes on the site.
3. Prices and payment
- AI Visibility Audit: Report: PLN 499 net + 23% VAT, i.e. PLN 613.77 gross.
- AI Visibility Audit: Report + Implementation Plan: PLN 949 net + 23% VAT, i.e. PLN 1,167.27 gross.
All amounts are in PLN (Polish złoty); your card is charged in PLN and your bank converts automatically. Payment is a one-time charge made in advance through Stripe. The payment page shows the methods available for a given order; right now those are card, BLIK, Klarna. We send the sales document electronically to the address you provide at checkout.
If the client buys the “AI Visibility Audit: Report + Implementation Plan” package and starts an implementation with us within 60 days of receiving the report, we deduct PLN 949 net from the implementation price. This deduction does not apply to the “AI Visibility Audit: Report” package.
4. Start and delivery time
Work begins once payment is confirmed and we have complete information about the business. In the “AI Visibility Audit: Report” package we deliver the full PDF report and initial action plan within 3 business days. If we state a later date before purchase, the date clearly shown at checkout applies.
In the “AI Visibility Audit: Report + Implementation Plan” package we deliver the first full PDF report and initial action plan within 24 hours on business days. This deadline does not cover the later call or the re-measurement. We arrange the call time with the client by email. We send the plan, updated during the call, within 1 business day after the call.
By default we run the re-measurement 30 days after delivering the first report. If the changes are to start later, the client may request a different date within 7 days of receiving the report. We set it together, but no later than 90 days after the first report is delivered.
The client is responsible for the accuracy of the information provided and confirms that they are entitled to commission the analysis of the specified domain and the publicly available information about the business.
5. Nature of the result and the role of AI
AI tools’ answers change over time. The result describes the state on the day of measurement and serves as a reference point for later comparisons. We do not guarantee any specific ranking, citation, or recommendation of the brand by an external tool.
The report is produced with our own measurement scripts and with artificial-intelligence models, under human supervision: the findings, the score, and the recommendations are reviewed and approved by the person responsible for the audit on the provider’s side, who takes editorial responsibility for them. The report’s methodology note states which parts were prepared with the help of AI.
The report relies on publicly available information about the business and on the data the client provides in the brief, as of the day of measurement. Public registers, directories, and maps are sometimes out of date, so where sources disagree we describe the discrepancy rather than decide which source is right. If the client knows about a recent change to company data (for example a new registered address), they should point it out in the brief.
The report is an analysis and a set of recommendations. It is not legal or tax advice and not a guarantee of any business outcome. The client decides whether and how to implement the changes, alone or with a contractor of their choice. Towards a business client, the provider’s liability for damage connected with the service is limited to the price paid and excludes lost profits; this limitation does not apply to damage caused intentionally or to clients who are granted consumer rights by law.
6. No-fluff guarantee
The guarantor is the provider named in section 1. The guarantee is a voluntary commitment by the provider and does not exclude, limit, or suspend any rights the client has by law, including the right to make a complaint under section 8.
What we guarantee. If the report does not identify at least 5 things to fix, each with instructions on what to do, the client may request a full refund of the price paid.
What counts as a “thing to fix with instructions”. A specific change to the website, its content, the company’s data in external sources (registers, directories, maps, profiles), or the brand’s presence off-site, for which the report states: what is wrong (with evidence), where to change it, and how (step by step or with a ready-made template). Changes count as of the day of measurement, including those the client considers minor, low-priority, or already planned.
How to claim. One email to hej@flaminjoe.studio within 7 days of receiving the report, with the order number and an indication of which described changes the client believes do not meet the condition above. We respond within 14 days. If the guarantee applies, we refund the full price within 14 days of accepting the claim, using the same payment method. Upon refund, the licence in section 9 ends and the client stops using the report.
What the guarantee does not cover. Situations where the described changes are present but the client disagrees with their order or importance, or does not want to make them. Situations where the client implemented the identified changes between the day of measurement and the claim. Claims made after the 7-day period. Cases where the report could not be completed in full for reasons on the client’s side (site unavailable, bots blocked, wrong domain or data in the brief); in those cases we agree on completing the data and re-measuring under section 4.
7. Right of withdrawal
The right of withdrawal applies to consumers and to sole traders (natural persons) for whom the contract is not of a professional nature arising from the subject of their business (Article 7aa of the Polish Consumer Rights Act). Other businesses have no right of withdrawal.
An eligible client may withdraw from the contract within 14 days of concluding it (the day of payment) without giving a reason, by emailing hej@flaminjoe.studio. The refund is made within 14 days using the same payment method.
Because we start work right after payment, at checkout we ask for express consent to begin performing the service before the withdrawal period ends. If the client withdraws after work has started but before the report is delivered, they pay for the part of the service performed up to that moment, in proportion to the price (Article 35 of the Act). Once the report is delivered the service has been fully performed and the right of withdrawal expires (Article 38(1) of the Act). The guarantee in section 6 applies independently of the right of withdrawal.
8. Complaints
Complaints should be sent to hej@flaminjoe.studio, describing the order and the concerns. We respond within 14 days of receiving the complaint; for a client eligible under section 7, no response within that period means the complaint is accepted.
A consumer may also use out-of-court complaint and redress procedures, including the help of a municipal or district consumer ombudsman or a regional Trade Inspection office in Poland. Information: uokik.gov.pl.
9. Rights to the report and how it is delivered
After payment, the client receives a non-exclusive, perpetual licence to use the report within their own company and to share it with contractors implementing the recommendations. The following are not permitted: reselling the report, publishing it, sharing it with third parties outside that circle, or offering it as the client’s own service or product. The methodology, template, measurement scripts, and Flamin Joe Studio branding remain the property of the provider. Public use of the report as a case study requires separate consent from both parties.
We deliver the report as a PDF and, where possible, also as an interactive version at a private web address: random, hidden from search engines, and linked from nowhere, but not password-protected. Anyone who knows the address can open it, so the client decides whom to share it with. We keep the interactive version available for up to 3 years after delivery and remove it earlier at the client’s request by email.
10. Personal data
Data processing is described in the privacy policy. The payment operator is Stripe. The report may contain data about the client’s company and the people representing it to the extent it is publicly available (for example in business registers, on the company website, or in business profiles); we process it to perform the contract.
11. Final provisions
Matters not covered here are governed by Polish law. These terms apply to orders placed on or after the date indicated above; earlier orders are governed by the version in force on the order date. If mandatory legal provisions grant the client broader rights, these terms do not limit those rights.